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2. Antivirus Removal
If you receive the error 0xC1900101, the problem may be caused by your antivirus software. To solve the problem, it is recommended to completely uninstall the antivirus program and try to reinstall the update.
This problem may be caused by a third party antivirus program. Be sure to remove it and try to update it again.
On the other hand, you can use an antivirus program that does not affect your PC and therefore does not need to be turned off or deleted.
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3. Disconnect all devices
Some users have confirmed that they were able to install the latest version of Windows 10 after disconnecting all devices from their computer.
Even if this seems to be a third party solution, you should try it, because it has proven useful for some users.
4. Removing additional RAM or network card
Errors 0XC190010 and especially 0XC190010 to 0x20017 are sometimes caused by an extra amount of RAM. Try uninstalling a RAM module and try reinstalling Windows 10.
Some users also reported that removing their network card also corrected the 0xC1900101 error.
5. Start SFC scan
- Type cmd in the search box and click Run as Administrator at the command prompt.
- Type the sfc/scannow command and press the Enter key, then wait for the scanning to finish.
This error can sometimes be due to corrupt system files, but you can easily correct it by running an SFC scan.
Once the SFC scan is complete, the problem should be resolved and you should be able to upgrade.
If, as an administrator, you have problems accessing the command line, you should read this manual carefully.
6. Check the available space for the upgrade
To upgrade to Windows 10 you need at least 16 GB of storage space. If this is not the case, it may also explain why you get 0xC1900101 errors.
For more information about freeing up hard disk space, see our article on this topic.
7. Using the Media Creation Tool
If you have followed all the above steps and still get the 0xC1900101 error, try using the Media Builder to complete the upgrade process.
Go to the Windows Update page and download the tool. On the same page you will also find step-by-step instructions on how to use the multimedia creation tool.
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8. Removing problematic requests
Sometimes third party applications can disrupt the update process and cause the 0xC1900101 error. Users reported that applications such as Acronis True Image and Trusteer Report were the main cause of this error.
If you are using any of these applications or other similar tools, remove them completely from your PC and try to update them.
Some users have reported that their problem is solved after removing the problematic software, so feel free to try it.
9. Disable the LAN card in BIOS.
As mentioned above, error 0xC1900101 may occur due to peripherals and connected peripherals. The most common cause of this problem is your wireless adapter, but sometimes this problem can also be caused by your Ethernet adapter.
To solve this problem, it is recommended to disable the LAN embedded in the BIOS. To do this, just go to the BIOS, look for the Onboard LAN option and turn it off. Refer to your motherboard’s manual to learn how to open and disable the BIOS.
After disabling this function, try updating it again. If you were able to install the update, make sure you enable this feature again.
You don’t have access to the BIOS because Windows ignores it? Don’t worry, we’ve got the right solution for you.
If you have other problems, we also have an excellent guide on how to access the BIOS.
10. BIOS Update
Another way to solve this problem is to update the BIOS. According to users you cannot install a certain update if you have an outdated BIOS. Several users reported that a BIOS update solved the problem, so you should try it.
Remember that BIOS updates are a potentially dangerous process that can damage your computer. For instructions on how to correctly update your BIOS, please refer to your motherboard’s user manual for detailed instructions.
If you find updating your BIOS a little intimidating, don’t let this practical guide make it easy for you.
The 0xC1900101 error can be serious and may prevent you from installing some updates, but you should be able to fix it with one of our solutions.
If you have any other suggestions or if you have any problems, please leave us a comment in the special section below.
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Editor’s comments : This article was originally published in December 2017 and revised and updated in January 2024 for timeliness, accuracy and completeness.
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